Update on Dumber Mini screen defects

Dear Dumber Mini Customers,

As you're likely aware, many of the phones we shipped have experienced various screen-related issues. We're in touch with our manufacturer to get to the root of the problem, but based on what we've learned so far, the issues fall into three categories:

• The phone stops responding to touch after unlocking, but otherwise works fine. This seems to be the most common issue, and we've managed to implement a software fix for it. Your phone should prompt you to download and install the update within 2-3 days. You can also go to Settings -> System -> Updates and update manually.

• The phone's screen goes black after unlocking, and only shutting down the phone returns it to a working state. Unfortunately, we don't currently have a fix for this issue, so we've been replacing all phones affected by it. If your phone is exhibiting this behavior, please get in touch with us for a replacement. Once the dust settles, we'll work on repairing the affected phones, either by replacing the screens or through software fixes, and resell them as refurbished units.

• Other screen issues. Examples include the screen going black after unlocking but recovering after another lock/unlock cycle, or the touchscreen suddenly becoming unresponsive while the phone is already in use. These issues seem to be far less common. If your phone is experiencing one of these problems, or another issue not described above, please get in touch with us.

We've been working hard to keep up with customer support over the past few weeks, but it's possible that we've missed your email or failed to follow up. If you've been waiting for a reply from us for more than a few days, please don't hesitate to remind us about your issue. We apologize if you've been left waiting.

Kind Regards,

Nick & Michal - the Dumber Mini Team